Chicagoland SIA Blog

If you’re like most Americans, you have amassed quite the collection of financial documents, including receipts, invoices, pay stubs, bank statements, utility bills and old tax returns. Most can be tossed after a certain period of time. But there are some things that you’ll want to consider keeping forever. Here are some of them:

An insurance producer is hired to find new prospects for an insurance agency and turn those prospects into clients by convincing them to purchase an insurance policy. He or she may be designated as an employee or as an independent contractor. There have been legal rulings both ways as to the proper classification of insurance agents/producers. Does it matter which classification you choose? It does matter. Here is why.

Do your insurance agency employees have job descriptions and titles? They should! It can help to clarify potential issues as your agency grows and you expand your staff. Let’s look at how to start this process.

Did you know that since 2016, 15 million people have become victims of credit card fraud? Javelin Strategy and Research estimated that credit card fraud cost $16 billion that year. With credit card fraud on the rise, learning how to safeguard against cyber criminals is more important than ever before. Here’s information your clients should know about how to use credit cards safely and lessen the chances of becoming a victim of identity theft.

We all make mistakes. To err is human, right? However, if you are a business offering professional services, such as an insurance agency, those errors can be costly! Errors & Omissions (E&O) insurance is designed to cover damage caused to clients by negligence, faulty advice or other failure of duty acts.

When the concept of a superhero comes to mind, it probably doesn’t conjure up images of an insurance agent. The insurance agent doesn’t leap over tall buildings with a single bound or rid the universe of evil. However, insurance is complicated to say the least—and clients depend on the expertise and knowledge of insurance agents to guide them through the process of choosing the right insurance protection.

Your employees are the embodiment of your agency to your clients. Your agency will only perform as well as your employees do. Employees are your voice, your hands, etc. when it comes to dealing with clients. When clients are treated well, they will speak highly of your agency. On the other hand, if a client has a bad experience when dealing with one of your employees, he isn’t going to think about it as being treated badly one individual employee. He is going to relate the bad experience as being treated badly by your entire company.