Chicagoland SIA Blog

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Agency Management

Five minutes of your time

Has anyone ever asked for five minutes of your time? What is five minutes of your time even worth? If a client, employee, friend or significant other asked for five minutes of your time—do you have it to give? Or are you simply too wrapped up in your day and the tasks you need to accomplish to slow things down and make time for other people?

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Has your insurance agency gone paperless?

Do you have a paperless agency? The paperless agency is becoming more common than ever before. In the last 20 years, even the last decade, the reliance of the insurance agency on automation has increased significantly. While it once may have been adequate to store client files and policy information manually, this is no longer considered efficient or cost effective.

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How hackers can gain access to your accounts — and how to stop them

Ever wonder how hackers gain access to online accounts at home or at the office? There are a variety of different ways, but one of the most common is by using the right password. That’s right. Criminals can gain access to your private information because they either have or can easily guess your login credentials. Unfortunately, most of us make it far too easy for criminals to access their accounts that way. Here are some common ways hackers gain access to your agency’s accounts and your own — and what you can do to thwart them:

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Time management, made easier

As a busy insurance professional, you have a lot of demands on your time. And there’s only so much time in each day and week to work on your to-do list. How do you handle the time you have to run your insurance business? Here are some ways to better manage the time you have to serve your customers and manage your agency.

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Interviewing job candidates, made easier

Finding great employees for your insurance agency can be challenging. That’s why interviewing job applicants is such a critical step in the hiring process. Talking to an applicant in person and observing how they answer your questions can help you determine whether they have the right skills and knowledge for the position and if they’ll fit well into your workforce.

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The power of perception checking

Have you ever felt misunderstood? We all have. That’s why perception checking is such an important skill. Simply put, perception-checking involves directly asking another person for clarity to ensure you’re understanding what they’re trying to say with their words or body language.

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Seven ways to reduce your E&O risk

Facing an E&O insurance claim is a lot like an IRS audit. It’s something you really want to avoid. It’s time-consuming, unsettling and uncomfortable. In today’s litigious business environment, it’s a great time to review some of the most effective ways to reducing your E&O risk as well as provide a strong defense in the event a claim is made against you:

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